Bell stand 2/10/09

On Febuary 10th, 2009 I was at Bellstand with Kara and Will. Kara and I polished the bell carts with a copper and brass polish, it smelled horrible. I enjoy bell stand however because it is oriented around just the guest no other part of the hotel can interfere really mainly because the whole thing is to make sure the guest has a pleasent stay. It is important for the bell stand to look nice and the bell carts because thats the first impression on a guest and the last.

AYS ( Feb. 2nd 2009)

This week it was switched up I went back to AYS(at your service) with Stephanie. This time in AYS I got to call around and get the R and A (rate and availibilty). It was interesting to hear the different kinds of people that answered the phones some talked really fast and others kind of slow. It was fun however because I felt kind of important because if they needed the Albany Marriott's R and A I knew what to tell them. I also used the walkie talkie for the first time which was interesting because they had a list of all the different departments that are in the hotel.